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FAQ

Frequently Asked Questions

Everything B2B buyers ask before sourcing — MOQ, samples, private label, quality, inspection, and markets.

MOQ, Samples, and Quotation

Still Have Questions?
What is your MOQ?

MOQ depends on product category, material, color, packaging, and customization level. Standard items can start lower, while custom materials or molds usually require category-specific MOQ confirmation.

Do you provide samples?

Yes. We can support product samples, packaging samples, and pre-production samples before bulk orders.

What should I send for quotation?

Please send product category, reference images, target market, estimated quantity, logo or packaging needs, and any testing requirements.

OEM/ODM and Private Label

Still Have Questions?
Can you support OEM/ODM development?

Yes. We support material selection, size adjustment, color matching, logo placement, packaging, sampling, and production follow-up.

Can you support private label packaging?

Yes. We support logo labels, hang tags, inserts, retail boxes, barcode stickers, master carton marks, and export-ready packaging.

Can you help if I only have a reference image?

Yes. A reference image helps us clarify function, material, size, target price, and sample feasibility.

Quality, Testing, and Inspection

Still Have Questions?
How do you control quality?

We use specification confirmation, raw material checks, in-line production inspection, final inspection, and packing review before shipment.

Can you support third-party inspection?

Yes. We can coordinate with buyer-appointed inspection companies before shipment.

What certifications do you have?

Certification and testing support depends on product category and target market. We can discuss REACH, EN71, CPSIA, or other requirements case by case.

Production, Payment, and Export

Still Have Questions?
How long is production lead time?

Lead time depends on category, order quantity, material availability, and packaging complexity. We confirm schedule after quotation and sample approval.

Which markets do you serve?

We serve buyers in Europe, North America, Australia, and other export markets through brand, wholesale, retail, importer, and e-commerce programs.

How do you handle quality issues?

We review the inspection standard, order specification, photos, and shipment records, then work with the buyer on a practical resolution.

Still have questions?

Our team replies within 24 hours. Send your requirements and we will clarify MOQ, samples, and next steps.

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