One project owner
A single point of contact who understands your business and keeps everything moving.
Cooperation process
From request to shipment, clearly managed.
One team, five controlled stages, documented decisions.
Five controlled stages
Clear steps, defined deliverables and typical timelines.
Evidence at every milestone
Documents, photos and data so you always know what is happening.
StageBuyer inputsChongTongPet actionsDeliverables (evidence)Typical timing
1
Submit requirement
Tell us what you need. We align on specs, targets and timelines.
Buyer inputs
- Product brief
- Target price point
- Materials and colors
- Quantity target
Our actions
- Confirm requirements
- Clarify specifications
- Share checklist
- Align milestones
Deliverables
- Requirement checklist
- Project plan and timeline
- Open-items list
0.5–1business day
2
Factory matching & quote
We find the right factory and provide transparent options.
Buyer inputs
- Confirmed quantities
- Quality level
- Packaging needs
- Target Incoterms
Our actions
- Shortlist factories
- Evaluate capability
- Request quotes
- Recommend options
Deliverables
- Factory comparison
- Quote sheet
- Capability summary
1–3business days
3
Samples & approval
Samples are built, reviewed and refined until you approve.
Buyer inputs
- Sample feedback
- Revisions needed
- Label and packaging
- Test requirements
Our actions
- Produce samples
- Coordinate revisions
- Confirm final sample
- Share test results
Deliverables
- Approved samples
- Sample report
- Test reports if required
5–15business days*
4
Production & QC
We produce to standard and inspect at every critical step.
Buyer inputs
- Confirm production start
- Mid-course feedback
- Inspection requests
Our actions
- Production start
- In-line and final inspection
- Quality-control reports
- Address issues
Deliverables
- In-line report
- Final inspection report
- Photos and videos
15–45business days*
5
Consolidation & export
We consolidate, document and ship to your destination.
Buyer inputs
- Shipping instructions
- Consignee information
- Required documents
- Destination port
Our actions
- Consolidate goods
- Packing and labeling
- Book freight
- Share tracking
Deliverables
- Packing list
- Commercial invoice
- Loading photos
- Bill of lading and tracking
3–10business days*
* Timing depends on product complexity, testing, capacity, destination and shipping method.
Clear ownership. Fewer delays.
StageBuyerChongTongPet
Submit requirementConfirm and approvePlan, coordinate and deliver
Factory matching & quoteConfirm and approvePlan, coordinate and deliver
Samples & approvalConfirm and approvePlan, coordinate and deliver
Production & QCConfirm and approvePlan, coordinate and deliver
Consolidation & exportConfirm and approvePlan, coordinate and deliver
Your approval, before we produce.
- Sample matches agreed specs
- Materials and colors confirmed
- Size, fit and function verified
- Branding and packaging confirmed
- Unit cost and MOQ confirmed
- Lead time confirmed
No mass production starts without your written approval.
Things that can affect the schedule.
- Complex or new product development
- Custom materials or accessories
- High order quantities
- Factory peak season and capacity
- Additional testing or certifications
- Shipping method and destination
We flag risks early and propose options.
We keep you informed.
Quote updatesKey changes and validity
Sample photosFor approval and reference
Inspection reportsAt key milestones
Shipping trackingReal-time status and ETA
Full transparency, documented.
- QC reports and photos
- Packing and loading photos
- Shipping documents and tracking
Common questions, answered.
Do I need to visit a supplier?
No. We can coordinate supplier review, project updates, samples, inspection evidence, and shipment documents remotely. A supplier visit can still be arranged when needed.
Can you help with product development?
Yes. We support feasibility review, material selection, factory matching, sampling, packaging, testing coordination, and production.
What is your MOQ?
MOQ depends on category, material, customization, packaging, and factory. We confirm it during factory matching and quotation.
How do you ensure quality?
Requirements are locked before production, samples are approved, and in-line or final inspection is conducted before shipment.
What Incoterms do you support?
Common terms such as EXW, FOB, CIF, and DDP can be discussed based on destination and order requirements.
Ready to start your project?Submit your product brief and we’ll get back to you within one business day.
Start with your requirements